Eloqua Help
If you are unable to find an answer to your question in the self-help below, you may
New Users
Segmentation
- Segmentation options
- All alumni segment
- Birthday segment
- Activity code segment
- Full contact pool
- Opt-in column headers
- Deleted records
Frequently Asked Questions (FAQ)
- How do I upload contacts?
- I uploaded a contact list and Eloqua sent a notification telling me that my contacts are available, but I’m not seeing them. Where are my contacts?
- Why was part of my segment excluded from my campaign?
- Why did some of my contacts not receive my email?
- Why aren't emails being sent to some of the contacts in an email step? Why are my contacts Excluded?
- Can I embed a video into my email?
Data Dictionary
Resources
- Glossary
- CSU codes
- VI 250 Powerpoint presentation (PDF download)
Vendor Documentation & Videos